Bilal Gokpinar is Professor of Operations, Technology and Innovation (effective October 2020) at the UCL School of Management. He is also the Group Lead for the Operations & Technology and Marketing & Analytics subject groups.
Bilal’s main research interests are in innovation management, product development and operations management. Specifically, he is interested in the design, management and improvement of work processes and operational decision making in technology intensive and knowledge driven organisational settings. His recent work has examined operations of fluid healthcare teams, crowdfunding, mobile app development, ride-hailing platforms, among others.
Bilal received his PhD in Industrial Engineering and Management Sciences from Northwestern University, USA. He obtained his BSc in Industrial Engineering (with minors in Economics and Mathematics) from Purdue University with distinction. He has taught in the MSc and MBA programmes at various institutions including the London School of Economics (LSE), HEC Paris and Peking University, and his industry experience includes working with General Motors R&D and Strategic Planning.
Bilal’s research has been published in leading management journals such as Management Science, Manufacturing & Service Operations Management and Production and Operations Management. He is currently an Associate Editor for the Journal of Operations Management (technology management department). Bilal has also served as a co-investigator on a major research grant from UK’s Technology Strategy Board (total value £1.2 million) to develop decision support tools for emerging cell therapy projects.
Bilal is a member of the Institute for Operations Research and Management Science (INFORMS), Production and Operations Management Society (POMS) and Academy of Management (AOM), and a recipient of the INFORMS Judith Liebman Award in 2007.
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