Bilal Gokpinar is an Associate Professor of Operations and Technology at the UCL School of Management. He is also the Group Lead for the Operations & Technology and Marketing & Analytics subject groups.

Bilal’s main research interests are in innovation management, product development and operations management. Specifically, he is interested in the design, management and improvement of work processes and operational decision making in technology intensive and knowledge driven organisational settings. His recent work has examined operational challenges and opportunities in a wide range of such contexts including fluid healthcare teams, crowdfunding, mobile app development, ride-hailing platforms, among others. 

Bilal received his PhD in Industrial Engineering and Management Sciences from Northwestern University, USA. He obtained his BSc in Industrial Engineering (with minors in Economics and Mathematics) from Purdue University with distinction. He has taught in the MSc and MBA programmes at various institutions including the London School of Economics (LSE), HEC Paris and Peking University, and his industry experience includes working with General Motors R&D and Strategic Planning.