Senior Teaching Fellow, Rikke Duus, tells Public Finance that an evidence-based approach using big data is key to efficiency gains in the public sector.
“Transparency, openness and integration can benefit consumers. It’s about reinventing the business model to cut costs and improve efficiency. We have to use data to predict and prevent. The public-sector mindset is getting there and the huge repositories of data held across the public sector offer a great starting point, but often they don’t know how to get into it and skills are an issue,” says Duus.