UCL School of Management

Bilal Gokpinar

Assistant Professor (Lecturer)
Programme Director (PhD)


Bilal Gokpinar is an Assistant Professor in Management Science and Innovation at University College London (UCL). He received his PhD from Northwestern University, USA. He got his BSc in Industrial Engineering (with minors in Economics and Mathematics) from Purdue University, USA with distinction in 2004.


Bilal’s main research interests are in new product development, innovation, operations and technology management. Specifically, he is interested in design, management and improvement of knowledge-based (white-collar) work processes, and operational and organisational challenges in knowledge-intensive industries such as automotive, pharmaceuticals, and telecommunications. His research has been published in leading management journals such as Management Science and Production and Operations Management. He teaches “Operations and Technology Management” and “Project Management” at UCL, and his industry experience includes working with General Motors R&D and Strategic Planning. He is a member of the Institute for Operations Research and Management Science (INFORMS) and Production and Operations Management Society (POMS), and a recipient of the INFORMS Judith Liebman Award in 2007.
Research projects

Coordination in complex product development

How product architecture, organizational communication, and globalization influence product development performance.

Entrepreneurial operations management

Develop stylized insights/practical frameworks to aid operations of high-growth entrepreneurial firms.

Managing the product innovation and sales process

The role of customers and competitors in optimizing product innovation and sales efforts.
Selected publications
Avgerinos, E., & Gokpinar, B. (2016). Team Familiarity and Productivity in Cardiac Surgery Operations: The Effect of Dispersion, Bottlenecks and Task Complexity. Manufacturing and Service Operations Management. doi:10.1287/msom.2016.0597 [link]
Gokpinar, B., Hopp, W. J., & Iravani, S. M. R. (2013). In-house Globalization: The Role of Globally Distributed Design and Product Architecture on Product Development Performance. Production and Operations Management, 22 (6), 1509-1523. doi:10.1111/poms.12079 [link]
Gokpinar, B., Hopp, W. J., & Iravani, S. M. R. (2010). The Impact of Misalignment of Organization Structure and Product Architecture on Quality in Complex Product Development. Management Science, 56 (3), 464-484.

Link to the publication’s UCL Discovery page