UCL School of Management

Susan Smith

Professor (Education)
Deputy Director for Student Experience
Office location
Level 50, 1 Canada Square
Rm N54


Susan Smith is Deputy Director (Student Experience) and a Professor of Accounting at UCL School of Management. Until the end of 2022 she was Associate Dean (Education and Students) at the University of Sussex Business School. Susan is a Fellow of the Institute of Chartered Accountants in England and Wales and holds a PhD in Accounting from the University of Sussex. She is a National Teaching Fellow (2022) and a Principal Fellow of Advance HE. She was awarded these fellowships in recognition of her work to enhance the student experience.

Susan is an elected member of the Institute of Chartered Accountants in England and Wales (‘ICAEW’) Council representing the South East and Chair of the ICAEW Ethical Standards Committee. Before becoming an academic, Susan worked in various roles in practice and industry, including as a Director at FitchRatings.

She has contributed to a number of working parties to further professional development including an ICAEW working party which led to the launch of its Essentials CPD programme, a Chartered Association of Business Schools working party leading to the launch of the Certified Management and Business Educator (CMBE) designation in 2019 and was part of a UK Advising and Tutoring (UKAT) working party developing professional recognition in academic tutoring during 2020.

Susan also serves on the Editorial Board of the Journal of Perspectives in Applied Academic Practice and as a UKAT trustee. She is Chair of the ICAEW Education and Academia Community, a group of over 14,000 members. She has also acted as an EFMD programme reviewer and external examiner to several Universities.