UCL School of Management

Module Fact Sheet

MSIN0003: Communication and Behaviour in Organisations

Taught by
1st year IMBs, JSPs, Biochem, affiliates only (other year 1 students subject to numbers)
Term 2
Delivery method
2-hour lecture (x 10 weeks) and 1-hour seminar (x 10 weeks)
50% final 3-hour examination; 30% in-class quizzes; 20% class presentation
Previous Module Code

Course overview

This course will help you appreciate the contribution of the behavioural sciences to our understanding of how organisations function. It will emphasise how an understanding of individual and group behaviour can improve both the quality of working life and the effectiveness of organisations. There are three broad sections:

1) Individual Behaviour. Understanding the nature of individual differences and how they affect our behaviour at work. These include the way we perceive things, our attitudes, and our personalities and drivers of motivation.

2) Group Behaviour. Exploring what happens when individuals function, perform and interact with each other as part of a group (e.g. potential dysfunctions of communication and coordination in groups; managing group conflict and interdependencies, etc.).

3) Organisations. The end part of the course explores topics related to creativity and innovation, culture at both the individual and organisational level of analysis, and classic and contemporary theories of leadership.

Learning outcomes

Upon successful completion of the module, a student will be able to:

  • Identify attributes of individual and group behaviour that improve the quality of working life in organisations
  • Acquire new concepts, frameworks and theories to enhance understandings of organisational phenomena
  • Illustrate how theoretical concepts apply in a real or hypothetical situation
  • Compare/Contrast concepts and theories of organisational behaviour
  • Enhance their ability to work effectively with and manage others
  • Understand one’s own skill set, strengths, and development goals
  • Develop skills to persuasively ‘sell’ their ideas to others
  • Gain confidence to pursue and present ideas

Topics covered

  • Social Perception

  • Individual differences, personality

  • Motivation

  • Decision Making

  • Negotiations

  • Team psychology and structure

  • Leadership

  • Organisational culture

  • Creativity

  • HBR case studies

Assessment summary

50% is awarded on the basis of the result of a 3-hour examination in the Summer Term. In-class quizzes 30%. Class presentation 20%.

Current students should refer to Moodle for specific details of the current year’s assessment.

Essential reading

The pop quizzes and final exam will test knowledge of the concepts provided in (1) the lecture slides and notes, and (2) the four business cases covered in the seminars. These materials will be made available online on a weekly basis.

Past versions of this module

MSIN0003 18/19

MSIN1002 17/18

MSIN1002 16/17

Last updated Monday, 13 August 2018