UCL School of Management is delighted to welcome Sheng Liu, Berkeley, to host a seminar discussing ‘Data Analytics for Order Assignment in Last Mile Delivery’
Food delivery market is rising across the world. In China, retailing giants are providing fast food delivery service from their physical stores. A key challenge for them is to improve the on-time performance of delivery services. Working with a major food delivery service provider in China, we develop a data-driven optimization framework to minimize the expected delivery delay. Driven by the real-world data set, we propose a machine learning approach to predict the actual travel distance considering drivers’ behaviors. Combined with the travel distance prediction, our optimization framework is flexible and yields significantly better result than existing models that assume drivers follow the shortest-distance routes.