UCL School of Management

Module Fact Sheet

MSINM703: Organisational Change


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This is a past version of this module for MSINM703 17/18.
Click here for the current version.
Taught by
M-level (4th year undergraduate)
4th year MEng/MSci students from all departments
Term 2
Delivery method
2-hour lecture 
(x 10 weeks) and 1-hour seminar (x 9 weeks)
60% final unseen 3-hour examination, 40% Two essays (3,000 words each)

Course overview

Organisations are often moved to change by circumstances internal or external to the organisation. That change is often painful for organisations and the individuals within it. This course provides a toolkit of techniques to help provide you with a clear diagnosis of the need for change and to support the process of leading change through an intervention.

Learning outcomes

Upon completion of the module, students will be able to

  • Diagnose the changes needed for an organisation

  • Develop a change strategy to align the purpose of a company with its environment

  • Recognise the group dynamics of interested stakeholders

  • Understand the linkage between the scenarios and change plans

  • Develop an integrated and winning change plan

  • Communicate complicated material to a non-specialist with confidence.

Topics covered

  • The nature of Open systems and change

  • Diagnosing the need for change

  • Understanding organisational power and authority

  • Dealing with non-supportive stakeholders

  • Using appreciative enquiry to understand the requirements for change

  • Modes of intervening and their benefits and drawbacks

  • Reading the need to form coalitions and choosing coalition partners

  • Dealing with deep uncertainty and change.

Assessment summary

60% awarded on the basis of a 3-hour unseen examination. 40% awarded for two pieces of coursework 1) Diagnosis and 2) The Change Plan. (20% for each coursework)

Essential reading

The Theory and Practice of Change Management, by John Hayes (4th Edition) Palgrave Macmillan 2014

Past versions of this module

MSIN0050 18/19

MSINM703 17/18

MSINM703 16/17

Last updated Friday, 27 September 2019