The aim of this module is to facilitate the progression of consulting skills by delivering excellent consulting on time. The module consolidates the robust foundation of management knowledge gained from the BSc IMB degree. It develops the research skills acquired from the completion of an extensive independent and academic research project (dissertation). The module applies the development of investigative and analytical skills to an organisation or project issue. This requires an understanding of the contribution of team building to the delivery of consultancy.
The module gives students an appreciation of the importance of managing client relationships, conflicts of interest and the reputation of all stakeholders. It enables students to experience the identification of client issues and the tasks required to address those issues. Additionally students will have to agree the allocation of work amongst team members, in order to resolve the identified issues given the constraints of time, access, resources and information.
Upon successful completion of the module a student should be able to:
- Define and characterise a problem
- Write a proposal
- Understand the need for ethical standards and the use of confidentiality agreements
- Produce a status report
- Write a consultancy report
- Prepare for a review meeting
- Prepare and deliver an oral presentation of your results and recomendations
- Review a project and identify areas for improvement
Introduction to consulting
Using analyses and instruments
Managing client relations
Managing problems and issues
Managing groups and team dynamics
Presenting to clients
Establishing reporting relations
Delivering the finished results
Making comprehensive recommendations
Giving and receiving feedback
Current students should refer to Moodle for specific details of the current year’s assessment.
Management Consultant: mastering the art of consultancy (2012), by Richard Newton (FTPearson)