UCL School of Management is delighted to welcome Ozalp Ozer, UT Dallas, to host a seminar discussing “Establishing Trust and Trustworthiness in Global Businesses”.
In this presentation, we will discuss when, how, and why the behavioral motives of trust and trustworthiness arise to support cooperation within and across businesses. We identify four building blocks of trust and trustworthiness: personal values and norms, market environment, business infrastructure, and business process design. We will elaborate on these building blocks and offer tangible insights about how to establish trusting and cooperative business relationships. To do so, we will provide a high level summary of some research results and case studies from across industries.